Processing Times / Postage
We use Australia Post for all Australian deliveries.
Standard Shipping - $10.00
Express Shipping - $15.00
Free Shipping on orders $99 and over
Click & Collect - Free
Depending on your location arrival estimated at between 5 – 8 business days or sooner depending on your location for delivery via Australia Post. For more information on delivery times and expected delays please visit Australia Post website for more information.
Packing Times may take up to 1-3 days & may vary during sale promotions & public holidays.
CLICK & COLLECT
Our Pick Up option is available to all our local customers.
This is a free service from our Lismore Boutique from the 6th of July. The 'Pick Up’ option must be selected at check out.
You will receive a pick up notification via email once your order has been processed and is ready for you to collect from us. Click and Collects may take up to 1 - 4 days.
Pick Up times from our Lismore Boutique are Monday - Friday: 9am - 5.30pm and Saturday 9am - 4pm.
If you accidentally selected the 'Pick Up’ option, instead of 'Shipping'. Please get in touch with us as soon as possible. We will send you a link to pay for shipping if your order is under $99.
Please note in the event of online sales there may be a minor delay in delivery or click and collect times.
If you have an issue with your order that you need assistance with, it is important you ensure you get in touch with our customer service team as soon as possible to avoid issues with your order already being dispatched.
Makoda Boutique is not responsible for any parcels that are damaged, lost, stolen or delayed during transit. If you have incorrectly entered the nominated delivery address on your order, please contact our customer service team within one hour of placing your order to ensure we can change the delivery address accordingly.
Any incorrect addresses which result in a parcel being sent back to us may incur a "return to sender" fee which Australia Post imposes on Makoda Boutique. Makoda Boutique is not responsible for any lost parcels which come from the incorrect address being entered into at checkout by the customer.
If you have any issues with entering your nominated delivery address during the checkout process, please contact our customer service team at firstname.lastname@example.org or through our live chat before proceeding with your order.