Processing Times/ Postage
We dispatch orders once a day in the afternoon. If you have an issue with your order that you need assistance with, it is important you ensure you get in touch with our customer service team as soon as possible to avoid issues with your order already being dispatched.
For same day dispatch, please ensure your order is placed by 2pm AEST/AEDT Monday to Friday, excluding Public Holidays.
Makoda Boutique is not responsible for any parcels that are damaged, lost, stolen or delayed during transit. If you have incorrectly entered the nominated delivery address on your order, please contact our customer service team within one hour of placing your order to ensure we can change the delivery address accordingly.
Any incorrect addresses which result in a parcel being sent back to us may incur a "return to sender" fee which Australia Post imposes on Makoda Boutique.
If you have any issues with entering your nominated delivery address during the checkout process, please contact our customer service team at email@example.com before proceeding with your order.